{"id":1496,"date":"2020-11-20T09:30:00","date_gmt":"2020-11-20T09:30:00","guid":{"rendered":"https:\/\/blog.kylas.io\/?p=1496"},"modified":"2023-04-24T10:18:59","modified_gmt":"2023-04-24T04:48:59","slug":"small-business-culture-remote-working","status":"publish","type":"post","link":"https:\/\/kylas.io\/en\/sales-effectiveness\/small-business-culture-remote-working","title":{"rendered":"How to Get Small Business Culture Right with Remote Teams?"},"content":{"rendered":"\n

Peter Drucker<\/span><\/a> famously said, \u201cCulture eats strategy for breakfast, operational excellence for lunch, and everything else for dinner.\u201d We\u2019ve all been thrust into the world of remote working and that brings with it all-new cultural challenges. There are some great examples of a small business culture where remote working was the norm much before the COVID-19 pandemic. <\/p>\n\n\n\n

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You might be surprised to know that these organizations have some of the most productive employees and cohesive teams<\/p>\n\n\n\n

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If you aren\u2019t used to working together remotely, however, the situation presents many challenges and more than its fair share of change management.<\/p>\n\n\n\n

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Let\u2019s take a look at what such companies do right and dissect a few ways to get small business culture right when working remotely.<\/p>\n\n\n\n

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How to Get Small Business Culture Right with Remote Teams<\/figcaption><\/figure><\/div>\n\n\n
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1. Make a Note of Cultural Markers That Are Important to You<\/h3>\n\n\n\n
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If you haven\u2019t consciously created the work culture you\u2019re looking to manage, you won\u2019t know when it spirals out of control. Create a list of practices that you believe are intrinsic to your small business culture. <\/p>\n\n\n\n

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When creating this list, go back and check each item against the thought of \u201cthe company won\u2019t be the same if we\u2019re not doing this\/if this is not met\u201d. <\/p>\n\n\n\n

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Even if you are a small business that is trying to make its mark in the world, you should start off by establishing what is OK and what is unacceptable for your organization’s culture<\/a>.<\/p>\n\n\n\n

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2. Small Business Culture Should Enforce Open Communication<\/h3>\n\n\n\n
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You\u2019ll notice we didn\u2019t dilly-dally with subtle words like \u201cencourage communication\u201d. One of the drawbacks of working remotely is that the easy interaction and communication that comes with working in close proximity can no longer be taken for granted.<\/p>\n\n\n\n

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You need to enforce habitual communication for it to become a way of life in the remote culture too \u2013 and while you may feel like you\u2019re literally forcing people to interact, it will become more organic over time.<\/p>\n\n\n\n

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Communication is key to team collaboration and that also can suffer when the team is working remotely. It is key that large and small businesses, alike, should try and invest in tech tools to facilitate a lot of the organizations’ processes seamlessly. <\/p>\n\n\n\n

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If you haven\u2019t used a task management software, collaboration tool or Sales CRM software<\/a><\/span> earlier, this might be a good time to explore them.<\/p>\n\n\n\n

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3. Be Transparent<\/h3>\n\n\n\n
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These are uncertain times and employees don\u2019t really know what to expect. The uncertainty, combined with the natural distance that gets created, can lead to a lot of unnecessary stress. <\/p>\n\n\n\n

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Transparency is what will help your employees put greater faith in you as a leader at this time \u2013 rather than sugar-coating facts, they need someone who gives it to them as straight as possible, with a positive can-do outlook. <\/p>\n\n\n\n

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Small Businesses may face headwinds often and have restricted resources to battle them. <\/p>\n\n\n\n

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However, if you talk to your employees openly, they will stand by you in these difficult times and you can bounce back together.<\/p>\n\n\n\n

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4. Create Channels for Informal Interaction<\/h3>\n\n\n\n
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Employees in an office don\u2019t just interact at meetings \u2013 they continuously form bonds and rapport simply by the power of being around each other. This doesn\u2019t happen in a remote environment, so it\u2019s something you\u2019ll need consciously to bring about. <\/p>\n\n\n\n

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One way to do this is to organize online mixers with ice breakers once in a while or to establish chat channels for people with common interests.<\/p>\n\n\n\n

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5. Make FaceTime Mandatory<\/h3>\n\n\n\n
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Too many people conduct zoom or video meetings in general with their cameras off. Make it a point to keep video mandatory \u2013 at least for some meetings if not all \u2013 to ensure that employees get enough face time with each other and with you. <\/p>\n\n\n\n

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The video aspect of video conferencing software is, after all, what keeps the experience as close to an in-person conversation.<\/p>\n\n\n\n

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While these suggestions may not sound like rocket science, we can assure you they\u2019re effective. After all, so much of great leadership is simply good common sense, discipline and courtesy.<\/p>\n\n\n\n

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So, no matter which measures you take, remember to reach out and stay in touch with your employees! <\/p>\n\n\n\n

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Keep a finger on the pulse of your organization (that\u2019s what middle management is for too) and run surveys if required. The only way to really maintain your small business culture is to be proactive about it.<\/p>\n\n\n\n

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We hope we\u2019ve shared some ideas you can implement right away! <\/p>\n\n\n\n

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If you have any questions or any other suggestions you\u2019d like to add on, feel free to drop a comment below.<\/p>\n","protected":false},"excerpt":{"rendered":"

Peter Drucker famously said, \u201cCulture eats strategy for breakfast, operational excellence for lunch, and everything else for dinner.\u201d We\u2019ve all been thrust into the world of remote working and that brings with it all-new cultural challenges. There are some great examples of a small business culture where remote working was the norm much before the … <\/p>\n

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