{"id":19232,"date":"2023-10-10T12:16:30","date_gmt":"2023-10-10T06:46:30","guid":{"rendered":"https:\/\/kylas.io\/?post_type=web-story&p=19232"},"modified":"2023-10-16T16:32:49","modified_gmt":"2023-10-16T11:02:49","slug":"important-characteristics-of-crm","status":"publish","type":"web-story","link":"https:\/\/kylas.io\/en\/web-stories\/important-characteristics-of-crm","title":{"rendered":"Important Characteristics of a Good CRM"},"content":{"rendered":"