{"id":6003,"date":"2021-04-02T09:30:00","date_gmt":"2021-04-02T04:00:00","guid":{"rendered":"https:\/\/kylas.io\/?p=6003"},"modified":"2023-04-24T10:13:43","modified_gmt":"2023-04-24T04:43:43","slug":"b2b-vs-b2c-selling-technique","status":"publish","type":"post","link":"https:\/\/kylas.io\/en\/sales-techniques\/b2b-vs-b2c-selling-techniques","title":{"rendered":"B2B vs B2C Selling Techniques (and What One Can Learn from The Other)"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">The B2C and B2B selling techniques have significant differences in how the actual selling is done. When a company hires its sales team, they look for candidates with previous exposure in the same domain.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">As an organization leader or Sales Manager, you must be aware of B2C and B2B selling techniques. You must know what works for your product, and you can use the best approaches in the book to meet your sales targets. After all, the market is always evolving, and sales strategies must stay ahead of the curve.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">B2B vs B2C Selling Techniques<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-basic-differences-between-b2b-and-b2c-selling-techniques\">B2B Vs B2C Selling Technique<\/a><\/li><li class=\"\"><a href=\"#htoc-differences-between-b2b-and-b2c-selling-techniques-and-what-one-can-learn-from-the-other\">Differences Between B2B and B2C Selling Techniques, and What One Can Learn from the Other!<\/a><\/li><li class=\"\"><a href=\"#htoc-let-s-round-off-the-ideas-that-we-ve-mentioned-in-our-comparison\">Let\u2019s Round off the Ideas That We\u2019ve Mentioned in Our Comparison&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-conclusion\">Conclusion<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Before we get started, let\u2019s look at the\u2026<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-basic-differences-between-b2b-and-b2c-selling-techniques\">B2B Vs B2C Selling Technique<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 id=\"htoc-b2c-sales\" style=\"font-size: 22px;\">1. B2C Sales<\/h3>\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-1-1-1024x860.png\" alt=\"B2C Selling Technique\" class=\"wp-image-6035\" width=\"238\" height=\"199\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-1-1-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-1-1-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-1-1-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-1-1.png 1500w\" sizes=\"(max-width: 238px) 100vw, 238px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Involves selling a product directly to consumers, however big that market size may be. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Think: FMCG goods (such as shampoos, crisps, cereal, toilet paper, etc.) <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Companies that sell these goods aim to appeal to the people that will directly consume them. Meaning, the customer and consumer are almost always the same for B2C firms.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-b2b-sales\" style=\"font-size:22px\">2. B2B Sales<\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-2-1024x860.png\" alt=\"B2B Selling Technique\" class=\"wp-image-6029\" width=\"230\" height=\"193\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-2-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-2-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-2-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-2.png 1500w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Involve selling a product to another business, which will likely use that product to deliver its B2C product. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Think manufacturing equipment, software product companies, certain electronic goods companies acting as OEMs, etc. <\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Companies that sell goods to other companies use that product\/service to deliver a product\/service to the final consumer. In this case, the company to whom the product\/service is being sold is the customer, not the consumer.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Some companies can offer both B2B and B2C services, which makes it complicated to figure out the sales model. For example, in addition to phones, a mobile phone company may also sell individual parts to another mobile company. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Airbnb could have a B2B arm that offers solutions for companies looking to rent apartments worldwide. A real estate company may build commercial complexes (B2B) and residential (B2C).<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">In such cases, we recommend simply having separate sales teams for both businesses.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Now that we have our bases covered, let\u2019s look at the\u2026<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-differences-between-b2b-and-b2c-selling-techniques-and-what-one-can-learn-from-the-other\">Differences Between B2B and B2C Selling Techniques, and What One Can Learn from the Other!<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-1-b2b-companies-sell-to-niche-audiences-b2c-companies-aim-for-larger-audiences\" style=\"font-size:22px\">1. B2B Companies Sell to Niche Audiences; B2C Companies Aim for Larger Audiences<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">A B2C company \u2013 think Kellogg\u2019s Cornflakes \u2013 aims for mass appeal. They put their money into mass appeal advertising and create landing pages on retail giants, such as Amazon, to maximize their audience and buyers. <\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-3-1024x860.png\" alt=\"B2B Vs B2C Selling Technique\" class=\"wp-image-6030\" width=\"250\" height=\"210\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-3-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-3-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-3-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-3.png 1500w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Here, the value is created with a larger volume of sales. Sales efforts at these companies are put into addressing customer queries, maintaining top-of-the-mind brand recall, and increasing re-orders and average order values.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">B2B companies, however, have a much smaller list of prospective customers. Only the companies can utilize the specific products that are being made. Here, the value is created based on the purchasing power of the buying company. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Sales efforts at these companies are put into creating awareness, engaging, and converting prospects into customers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Very often, B2B companies also use a selling technique called \u201c<a href=\"https:\/\/kylas.io\/sales-effectiveness\/what-is-account-based-marketing-and-does-it-work-for-small-businesses\/\" target=\"_blank\" rel=\"noreferrer noopener\"><u>Account Based Sales<\/u><\/a>\u201d.&nbsp;It involves creating a list of potential target companies and putting all the sales effort into&nbsp;sales pitches for&nbsp;that limited list.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-what-one-can-learn-from-the-other\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>What one can learn from the other<\/strong>&#8211;<\/mark><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2C companies can take a cue from B2B companies and adopt a more personal approach to sales.&nbsp;Think customer centricity and <u><a href=\"https:\/\/kylas.io\/sales-effectiveness\/how-to-build-an-effective-customer-success-strategy-process-and-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer success<\/a><\/u>.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-4-1024x860.png\" alt=\"B2B Vs B2C Selling Technique\" class=\"wp-image-6031\" width=\"260\" height=\"219\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-4-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-4-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-4-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-4.png 1500w\" sizes=\"(max-width: 260px) 100vw, 260px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">For one,&nbsp;B2C companies can personalize marketing and sales towards select segments of customers, rather than aiming for mass appeal.&nbsp;<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Personalization is the&nbsp;need of the hour with sales today. Your consumers don\u2019t want to feel like they\u2019re part of a herd. They want to feel like the brand truly cares about them in particular.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Cornflakes, for example, can&nbsp;create a different sales&nbsp;pitch&nbsp;for children, a different one for young adults, and a different one for middle-aged people \u2013 especially because all these segments look toward cornflakes&nbsp;to fulfill different needs (nutrition, quick meals, healthy alternatives)!&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-2-b2b-companies-deal-in-face-to-face-selling-while-most-b2c-companies-don-t\" style=\"font-size:22px\">2. <strong>B2B Companies Deal in Face-to-Face Selling, While Most B2C Companies Don\u2019t<\/strong>&nbsp;<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">A B2B company\u2019s sales process is characterized by face-to-face time, even if it may be a virtual affair in recent times.&nbsp;It creates a rapport and gives customers direct insight into the brand\u2019s philosophy and values. It encourages a deeper bond between the customer and the company&nbsp;&#8211; it prioritizes customer-centricity in sales.&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-5-1024x860.png\" alt=\"B2B Vs B2C Selling Technique\" class=\"wp-image-6032\" width=\"238\" height=\"200\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-5-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-5-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-5-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-5.png 1500w\" sizes=\"(max-width: 238px) 100vw, 238px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">When it comes to mass sales,&nbsp;B2C brands&nbsp;don\u2019t necessarily get the same opportunities to create deeper bonds with customers. Often, that missing bond is what causes customers to move on to try other brands.&nbsp;<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-medium-font-size\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For example, a&nbsp;customer who usually has&nbsp;Kellogg\u2019s granola&nbsp;can very easily&nbsp;switch to Quaker\u2019s granola.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-what-one-can-learn-from-the-other1\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>What one can learn from the other<\/strong>&#8211;<\/mark><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2C companies can&nbsp;make it the norm to&nbsp;put faces to their brands \u2013 not just brand ambassadors \u2013 to help create a deeper bond. <\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-6-1024x860.png\" alt=\"B2B Vs B2C Selling Technique\" class=\"wp-image-6033\" width=\"239\" height=\"201\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-6-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-6-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-6-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-6.png 1500w\" sizes=\"(max-width: 239px) 100vw, 239px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">For example, depending on the product vertical, a B2C brand can put its organization leaders in front of the camera, run video sessions and air them on social media, hold live Q&amp;As with experts within the company, etc.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Putting a face \u2013 or multiple faces \u2013 from the&nbsp;organization&nbsp;in front of the public can help create real warmth and a real relationship with the brand,&nbsp;which will in turn promote brand loyalty.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-b2c-companies-prioritize-nurturing-amp-re-targeting-b2b-companies-don-t-do-as-much\" style=\"font-size:22px\">3. B2C Companies Prioritize Nurturing &amp; Re-Targeting, B2B Companies Don\u2019t Do as Much<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">In the B2B sales process, nurturing a customer during their buying journey comes down to perhaps just sending some emails, some SMSs.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-7-1024x860.png\" alt=\"B2B Vs B2C Selling Technique\" class=\"wp-image-6018\" width=\"254\" height=\"214\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-7-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-7-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-7-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-7.png 1500w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">If the buying journey is long (say, in real estate or manufacturing), leads very often get lost to competitors or simply change their minds along the way. That is to say, nurturing is not very often a big part of a B2B company\u2019s <u><a href=\"https:\/\/kylas.io\/sales-effectiveness\/small-business-sales-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales strategy<\/a><\/u>.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">A successful B2C company, on either hand, uses every available channel to \u201cre-market\u201d to customers in the buying journey. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Google Ads, social media ads, push notifications, email marketing \u2013 you name it, they do it. They try to create enough brand recall that the customer feels encouraged (and dare we say it, persuaded) into buying the product.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-what-one-can-learn-from-the-other11\"><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">What one can learn from the other-<\/span><\/strong><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2B companies can learn to nurture customers a little more intuitively and consistently to close sales faster. This isn\u2019t a new revelation; lead nurturing should be a big part of B2B sales strategies, but that isn\u2019t always the case. <\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-8-1024x860.png\" alt=\"Man using laptop\" class=\"wp-image-6019\" width=\"222\" height=\"186\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-8-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-8-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-8-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-8.png 1500w\" sizes=\"(max-width: 222px) 100vw, 222px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Companies with B2B sales strategies can implement a nurturing strategy as soon as the first call or conversation takes place, to ensure that the brand stays on top of the prospect\u2019s mind. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-a-few-ways-to-do-that-include\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">A few ways to do that include-<\/mark><\/h4>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"has-medium-font-size\"><li>Sending out a friendly \u201c<em>Glad we spoke!<\/em>\u201d email the instant the first conversation is done<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"has-medium-font-size\"><li>Creating a series of emails that tell the prospect more about the product, the field, and the benefits of doing business with you<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"has-medium-font-size\"><li>Use advertising platforms such as Google 360 ads and LinkedIn ads optimized to maximize impressions, keeping your brand top of mind<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"has-medium-font-size\"><li>If applicable, share your social media handles with your prospects (considering that your page is constantly updated and optimized) and encourage them to keep a tab on what\u2019s new with your product range and brand<\/li><\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"has-medium-font-size\"><li>Bring customer-centricity into the messaging \u2013 for example, SMSs to send reminders about scheduled follow-up calls and meetings<\/li><\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-4-content-creation-is-a-big-part-of-the-b2c-sales-strategy-not-so-much-for-b2b\" style=\"font-size:22px\"><strong>4.&nbsp;Content Creation Is a Big Part of the B2C Sales Strategy \u2013 Not So Much for B2B<\/strong>&nbsp;<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">We now live in the&nbsp;\u2018knowledge economy\u2019 &#8211;&nbsp;consumers don&#8217;t want to be advertised to or sold to, they want to be helped and enlightened.&nbsp;B2C companies have become experts at this, at using information and storytelling to pull people in rather than selling to them.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-9-1024x860.png\" alt=\"Content creation\" class=\"wp-image-6020\" width=\"238\" height=\"200\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-9-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-9-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-9-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-9.png 1500w\" sizes=\"(max-width: 238px) 100vw, 238px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">B2C brands use a lot of content \u2013 social media posts, blog posts, videos, live interactions, influencer interviews, and such \u2013 to connect with consumers on all the platforms that they frequent. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This helps them sell to customers right from the very first touchpoint &#8211; <em>brand awareness<\/em>.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2B brands, on the other hand, usually create only as much content as is needed during the sales process: brochures and any other technical documents, and perhaps some after-sales manuals. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">This usually means that content plays a role in the B2B process&nbsp;<em>after&nbsp;<\/em>contact has been initiated between the salesperson&nbsp;and the prospect.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-what-one-can-learn-from-the-other111\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>What one can learn from the other<\/strong>&#8211;<\/mark><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2B brands can learn to make content a part of their selling process, allowing it to shorten the journey and better convince prospects.&nbsp;According to a&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/sales\/insights\/b2b-buying-journey\" target=\"_blank\" rel=\"noreferrer noopener\"><u>Gartner<\/u><\/a>&nbsp;report, sales reps are now&nbsp;<em>a&nbsp;<\/em>channel of sales for B2B customers \u2013 not&nbsp;<em>the&nbsp;<\/em>channel.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">And in B2B buying, the sale most often goes to the company that is regarded as a leading provider of the product, since no buyer wants to compromise on quality.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Because content is one of the best ways of displaying thought leadership, and because&nbsp;B2B customers are most successfully sold to by companies that are thought leaders in their industry, content should ideally play a very large role in the sales strategy.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">A few types of&nbsp;simple&nbsp;content that&nbsp;you can create as a&nbsp;B2B company, as&nbsp;a part of&nbsp;your&nbsp;sales process,&nbsp;include-<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-1-blog-posts\">1. <strong>Blog&nbsp;Posts<\/strong>&nbsp;<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Create blog posts that educate prospects about your industry, the product you make and its application, and so on. An automobile garage, for example, will write blog posts about how to change a&nbsp;tire, the must-have tools to keep in your car, etc.&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">You can then also link these blog posts in the emails you use to nurture your prospects.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-10-1024x860.png\" alt=\"Social media\" class=\"wp-image-6021\" width=\"238\" height=\"200\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-10-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-10-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-10-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-10.png 1500w\" sizes=\"(max-width: 238px) 100vw, 238px\" \/><\/figure><\/div>\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-2-social-media-posts\">2. Social Media Posts<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Don\u2019t think of social media as a channel for the younger generation only. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">LinkedIn, for example, is one of the most effective platforms when talking about your industry, product, and any events you might be participating in\u2026and it\u2019s a great place to provide insight into the values of your brand, so customers can better connect on a deeper level.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-3-newsletters\">3. Newsletters<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Roll out a monthly newsletter that talks about new products, company updates, and interesting developments in your field and also provide links to any blog posts you\u2019ve written in that month. Make sure all your prospects are on the mailing list (or give them the option to opt-in)!<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-11-1024x860.png\" alt=\"Video marketing\" class=\"wp-image-6022\" width=\"245\" height=\"206\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-11-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-11-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-11-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-11.png 1500w\" sizes=\"(max-width: 245px) 100vw, 245px\" \/><\/figure><\/div>\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-4-videos\">4. Videos<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This isn\u2019t so much a channel as a type of content, but it requires a special mention because it is just so effective! <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The videos could be a Q&amp;A with a company leader or an industry leader, some sort of behind-the-scenes look at your products\/facility (based on how much you can reveal), or a quick Facebook Live session that addresses common user queries. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">For the more ambitious and well-known brands, we highly recommend webinars.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-5-b2b-sales-accounts-for-high-buyer-involvement-b2c-relies-on-quicker-low-involvement-decisions\" style=\"font-size:22px\"><strong>5.&nbsp;B2B Sales Accounts for High Buyer Involvement, and B2C Relies on&nbsp;Quicker Low-Involvement Decisions<\/strong>&nbsp;<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">In the B2B sales process,&nbsp;buyer involvement in the&nbsp;purchase is quite high. The procurement team&nbsp;or decision maker&nbsp;is highly invested in all aspects of the buying process \u2013 from understanding the product to its application, investment,&nbsp;and impact on the company.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-12-1024x860.png\" alt=\"B2B sales process buyer involvement \" class=\"wp-image-6023\" width=\"265\" height=\"222\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-12-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-12-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-12-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-12.png 1500w\" sizes=\"(max-width: 265px) 100vw, 265px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">The&nbsp;sales&nbsp;process is filled with questions, forms, and legalities&nbsp;&#8211; the customer wants to make sure that they\u2019re making the right purchase.&nbsp;Sales strategies in this case are more logically-driven or, as we like to call it, left brain-driven. <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The left side of the brain is driven by logical sequencing, rational processing, and&nbsp;analytical thinking \u2013 the idea is to show customers what a good investment they\u2019d be making by showing them the foolproof logic of it.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">The B2C sales process, on the other hand, is a&nbsp;relatively&nbsp;low-involvement&nbsp;exchange. Except in the case of large investments such as real estate or automobiles,&nbsp;the purchase&nbsp;of a product&nbsp;could come down to a split-second decision. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-here-s-more\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Here&#8217;s more.<\/mark><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">While the consumer might spend 2 months finalizing a home, they will spend&nbsp;no&nbsp;more than 2 minutes picking out a soap.&nbsp;More often than not, the customer doesn\u2019t care if they\u2019re making the right purchase because the investment is so very low.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Sales strategies in this case tend to be a little more emotionally driven or, as we like to call it, right brain-driven.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">The right side of the brain is driven more by emotion, intuition, and creative thinking \u2013 the idea is to sway customers by appealing to their right brain before the analytical left side can force them to take a good long look at what they\u2019re buying.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-what-one-can-learn-from-the-other1111\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>What one can learn from the other<\/strong>&#8211;<\/mark><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Why not create a mix of both approaches? B2B companies can include a little bit of a more emotion-led approach in sales strategies. B2C companies can use a more rational-led approach in their sales strategies, to help convert buyers that are driven by logical arguments and evidence.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\" id=\"htoc-let-s-take-a-deeper-look-at-the-concept\"><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Let\u2019s take a deeper look at the&nbsp;concept&nbsp;&#8211;&nbsp;<\/span><\/strong><\/h4>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-13-1024x860.png\" alt=\"B2B shopper\" class=\"wp-image-6024\" width=\"244\" height=\"205\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-13-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-13-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-13-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-13.png 1500w\" sizes=\"(max-width: 244px) 100vw, 244px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">According to&nbsp;<a href=\"https:\/\/www.thinkwithgoogle.com\/intl\/en-apac\/consumer-insights\/consumer-trends\/b2b-buyers-online-and-offline\/\" target=\"_blank\" rel=\"noreferrer noopener\"><u>Google<\/u><\/a>, \u201cBefore making a purchase, today\u2019s typical B2B shopper might consult online catalogs, perform multiple Google Searches, or visit&nbsp;product&nbsp;websites. They look for product specifications and brand comparisons, and they try to figure out where to find the best deals or promotions.&#8221; <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>What if, as a B2B company&nbsp;owner, you created content that not only appeals to their rational side but also influences&nbsp;them intuitively\/emotionally? <\/em><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Essentially, begin your sales process and have them lean towards your product before you even&nbsp;do a sales pitch.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">B2C companies, on the other hand, can lean into the knowledge economy by laying out a rational, transparent and logical approach to sales \u2013 talking about definitive, foolproof ways&nbsp;their product is good for the consumer and better than their competitors.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Cosmetic companies, for example, must display all ingredients openly today&#8230;while old-school tactics like&nbsp;using a celebrity endorsement to influence customers&nbsp;are&nbsp;still very popular, more &amp; more&nbsp;people want to know what goes into the products they are using.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-let-s-round-off-the-ideas-that-we-ve-mentioned-in-our-comparison\"><strong>Let\u2019s Round off the Ideas That We\u2019ve Mentioned in Our Comparison<\/strong>&nbsp;<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-b2c-companies-take-a-leaf-out-of-the-b2b-selling-techniques-book\" style=\"font-size:22px\"><strong>B2C Companies, Take a Leaf Out of the B2B Selling Techniques Book<\/strong><\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-1-segment-your-customers\">1. <strong>Segment&nbsp;Your&nbsp;Customers<\/strong>&nbsp;<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Make sure you\u2019re talking to cohorts and not the masses \u2013 sell to them differently, based on their unique pain points and how your product answers to them.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-14-1024x860.png\" alt=\"Showcase your organization \" class=\"wp-image-6025\" width=\"230\" height=\"193\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-14-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-14-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-14-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-14.png 1500w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/figure><\/div>\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-2-reveal-the-organization-behind-the-brand\">2. <strong>Reveal the&nbsp;Organization&nbsp;Behind the&nbsp;Brand<\/strong>&nbsp;<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Consistently showcase&nbsp;company values by putting leaders and employees in front of the camera. The idea is to show customers that the&nbsp;organization&nbsp;is&nbsp;in line with the&nbsp;brand perception created, and hence create a deeper bond with them.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-3-educate-customers-and-help-them-buy-with-logic-not-just-emotion\">3. <strong>Educate&nbsp;Customers and&nbsp;Help&nbsp;Them&nbsp;Buy with&nbsp;Logic,&nbsp;Not&nbsp;Just&nbsp;Emotion<\/strong>&nbsp;<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Lean into the knowledge economy and give customers insight into your product and manufacturing process, turning their usually-emotional decision into a rational ones to increase brand loyalty.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-b2b-companies-here-s-what-you-can-learn-from-b2c-selling-techniques\" style=\"font-size:22px\"><strong>B2B Companies Here\u2019s What You Can Learn&nbsp;from&nbsp;B2C Selling Techniques<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-15-1024x860.png\" alt=\"B2B lead nurturing\" class=\"wp-image-6026\" width=\"246\" height=\"206\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-15-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-15-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-15-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-15.png 1500w\" sizes=\"(max-width: 246px) 100vw, 246px\" \/><\/figure><\/div>\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-1-nurture-customers-right-from-the-word-go\">1. <strong>Nurture Customers Right&nbsp;from&nbsp;the Word Go<\/strong>&nbsp;<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Nurturing a customer should start as soon as contact is first established. Don&#8217;t wait till you feel like they\u2019re losing interest. Email marketing, SMS, and digital ads&nbsp;for top-of-the-mind recall are great ways to do this.&nbsp;<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-2-use-content-marketing-to-shorten-the-sales-journey\">2. <strong>Use Content Marketing to Shorten the Sales Journey&nbsp;<\/strong>&nbsp;<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Say goodbye to the sales pitch-led approach!&nbsp;B2B buyers now start their buying journey online, the same as B2C customers. You need to become a part of the knowledge economy and create content that educates your audience. It should position you as a thought leader so you can draw them in,&nbsp;create a preference for your brand, and hence shorten the buying cycle.&nbsp;<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/kylas.io\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-16-1024x860.png\" alt=\"Search for information\" class=\"wp-image-6027\" width=\"250\" height=\"210\" srcset=\"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-16-1024x860.png 1024w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-16-300x252.png 300w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-16-768x645.png 768w, https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/03\/B2B-vs-B2C-Selling-Techniques-Inblog-16.png 1500w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/figure><\/div>\n\n\n<h4 class=\"has-vivid-cyan-blue-color has-text-color has-medium-font-size wp-block-heading\" id=\"htoc-3-use-the-right-brain-selling-techniques\">3. <strong>Use&nbsp;the&nbsp;Right&nbsp;Brain&nbsp;Selling&nbsp;Techniques<\/strong>&nbsp;<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>Instead of only going with technical information and information-heavy brochures, how about influencing potential customers with emotional-driven content? <\/em><\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">If you were an automobile parts manufacturer, for example, you could&nbsp;do a&nbsp;\u201cYour Partner&nbsp;in Growth&#8221; campaign&nbsp;that reflects everything from your marketing to selling techniques. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">This would&nbsp;show potential customers your dedication and value-driven approach to work while using the hook of \u201cgrowth\u201d to hint at ROI.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-conclusion\">Conclusion<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">And that concludes our comparison of B2B and B2C selling techniques! <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">With&nbsp;stiff competition in every industry today, it helps to learn from what the other side is doing, and constantly evolve and adapt.&nbsp;You don\u2019t need to throw the rule book out the window, just add a few rules in there instead!&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Have any other B2B\/B2C selling technique suggestions?<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">We\u2019re all ears (or eyes)! Drop a comment below and let\u2019s talk sales.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As an organization leader or Sales Manager, you need to be aware of both B2C and B2B selling techniques, so you know what works for your product and you can use the best approaches in the book to meet your sales targets. After all, the market is always evolving and sales strategies need to stay ahead of the curve.<\/p>\n","protected":false},"author":23,"featured_media":14870,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"categories":[12,36],"tags":[5,19,20],"acf":[],"featured_image_src":"https:\/\/kylas.io\/en\/wp-content\/uploads\/2021\/04\/B2B-vs-B2C-Selling-Techniques-Banner-Image.jpg","author_info":{"display_name":"Shagun Sharma","author_link":"https:\/\/kylas.io\/en\/author\/shagun"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>B2B vs B2C Selling Techniques - Comparison &amp; Takeaways | Kylas<\/title>\n<meta name=\"description\" content=\"How do B2B and B2C selling techniques differ? let&#039;s take a look at how the B2B selling technique is different from the B2C selling technique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kylas.io\/en\/sales-techniques\/b2b-vs-b2c-selling-techniques\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"B2B vs B2C Selling Techniques - Comparison &amp; Takeaways | Kylas\" \/>\n<meta property=\"og:description\" content=\"How do B2B and B2C selling techniques differ? 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